BlooomBold – Terms & Conditions

Welcome to BlooomBold. By accessing our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. Returns Policy

• Our return policy is valid for 7 days from the date of delivery.
• You can initiate a return request using the provided return link within this period.
• After 7 days, we will not be able to process any return requests.

2. Exchange Policy

• Exchanges are allowed for:

  • Defective products
  • Damaged items
  • Incorrect products
  • Products that do not meet expectations

• Exchange requests must be raised within 7 days of delivery.

• Exchanges are processed at the order level only, not product-by-product.

3. Eligibility for Return/Exchange

To qualify for a return or exchange:

• The item must be unused and in the same condition as delivered.
• It must be returned in original packaging.
• All freebies and accessories must be returned along with the product.

4. Return Shipping

• Reverse pickup will be arranged from the original delivery address only.

• In case your location is not serviceable for reverse pickup:

  • You must ship the product via a courier (e.g., India Post).

  • A reimbursement of up to ₹70 will be provided.

  • Any additional shipping cost beyond ₹70 will be deducted from your refund.

5. Refund Policy

• Refunds are processed within 7 days after the returned product is received and inspected.

• Refunds will be issued as follows:

  • Prepaid Orders → refunded to original payment method

  • Cash on Delivery (COD) → refunded via bank transfer

• For prepaid payments (UPI, Credit/Debit Card, Net Banking), refunds are typically credited within 3–5 working days.

Non-Refundable Charges

• Cash-on-delivery charges

• Shipping charges (if applicable)

6. Damaged / Defective / Wrong Orders

• You must report issues within 48 hours of delivery.

• A clear unboxing video is mandatory showing:

  • Original packaging

  • Labels intact

  • Visible defect/damage

• Failure to provide proper proof may result in rejection of the claim.

• BlooomBold reserves the final decision in such cases.

7. Important Conditions

• Complaints raised after 48 hours may not be considered.

• Missing items in returned orders may lead to deduction up to full MRP.

• Customers must be available during reverse pickup; missed pickups may delay the process.

• Products purchased during:

  • Sales

  • Clearance

  • Promotions

  • Contests
    are not eligible for return or exchange.

• Items from combo/gift boxes cannot be returned individually.

8. Liability & Rights

• BlooomBold reserves the right to:

  • Reject returns that do not meet policy conditions

  • Modify policies at any time without prior notice

  • Make the final decision on disputes