Shipping & Return

Shipping & Return

1. Returns Policy

• Our return policy is valid for 7 days from the date of delivery.
• You can initiate a return request using the provided return link within this period.
• After 7 days, we will not be able to process any return requests.
  
  

2. Exchange Policy

Exchanges are allowed for:

• Defective products
• Damaged items
• Incorrect products
• Products that do not meet expectations
• Exchange requests must be raised within 7 days of delivery.
• Exchanges are processed at the order level only, not product-by-product.
  
  

3. Eligibility for Return/Exchange

To qualify for a return or exchange:

• The item must be unused and in the same condition as delivered.
• It must be returned in original packaging.
• All freebies and accessories must be returned along with the product.
  
  

4. Return Shipping

• Reverse pickup will be arranged from the original delivery address only.
• If your location is not serviceable for reverse pickup, you must ship the product via a courier (e.g., India Post).
• A reimbursement of up to ₹70 will be provided.
• Any additional shipping cost beyond ₹70 will be deducted from your refund.
  
  

5. Refund Policy

• Refunds are processed within 7 days after the returned product is received and inspected.
• Prepaid Orders → refunded to original payment method.
• Cash on Delivery (COD) → refunded via bank transfer.
• For prepaid payments (UPI, Credit/Debit Card, Net Banking), refunds are typically credited within 3–5 working days.

Non-Refundable Charges:

• Cash-on-delivery charges
• Shipping charges (if applicable)
  
  

6. Damaged / Defective / Wrong Orders

• You must report issues within 48 hours of delivery.
• A clear unboxing video is mandatory showing original packaging, labels intact, and visible defect/damage.
• Failure to provide proper proof may result in rejection of the claim.
• BlooomBold reserves the final decision in such cases.
  
  

7. Important Conditions

• Complaints raised after 48 hours may not be considered.
• Missing items in returned orders may lead to deduction up to full MRP.
• Customers must be available during reverse pickup; missed pickups may delay the process.
• Products purchased during sales, clearance, promotions, or contests are not eligible for return or exchange.
• Items from combo/gift boxes cannot be returned individually.
  
  

8. Liability & Rights

BlooomBold reserves the right to:

• Reject returns that do not meet policy conditions.
• Modify policies at any time without prior notice.
• Make the final decision on disputes.
  
  
  

  💸 Refund Policy

  Once the refund is approved, the amount will be credited to the original payment method within 7–10 business days.

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  📦 Shipping Policy

  The product will be delivered to you within 5–7 working days from the date of order confirmation.

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  🔁 Return Policy

  You can return the product within 3 days of delivery.
  We will deliver the replacement within 5–7 working days after the return is approved.

  
  

Need Help?

• Email: blooomboldofficial@gmail.com
• WhatsApp: +91-8076867605

We aim to respond within 48–72 hours.